FAQ
Shipping, delivery, exchanges and pickup in one place. Anything else — message us, we answer fast.
Shipping
Free shipping over ₪349; orders under that pay a courier fee shown at checkout.
We ship across Israel. The exact fee is shown at checkout before you pay.
Delivery time
Up to 7 business days from the moment your order is confirmed.
Need it sooner? Message us about picking up from the store.
Returns & exchanges
Exchanges within 14 business days. Size exchanges: ₪30 shipping.
Items must be unworn, unwashed and with their tags attached. Under the Israeli Consumer Protection Law you may also cancel an online purchase within 14 days of receiving it, as long as the item is unused and in its original condition.
To start an exchange or return, message us with your order number.
Store pickup
Pickup from our store at Shenkin 26, Tel Aviv is free. Message us with your order number and we will arrange a time.
Payment
We accept credit cards and PayPal via our secure checkout. Prices are in Israeli shekels and include VAT.
Have a promo code? Enter it at checkout.
Contact
Phone: +972-54-449-2208 · WhatsApp · Email: sdomtelaviv@gmail.com